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Frequently Asked Questions
The product
What makes NEXON different from a normal charger?
NEXON uses GaN technology to deliver up to 45W from a body roughly the size of a standard plug. The digital display on the front shows the exact wattage being delivered in real time, so you always know what your device is drawing.
How fast is 45W, in practice?
45W fast-charges most phones, and comfortably handles tablets and lightweight laptops such as the MacBook Air. Your device negotiates the safe speed automatically.
Will it work with my devices?
Yes. NEXON supports USB Power Delivery over its USB-C port, which covers iPhone, iPad, Android phones, Nintendo Switch, and USB-C laptops. Older devices charge at their own safe rate.
Is it safe to leave plugged in overnight?
Yes. Built-in protection monitors temperature, voltage and current, and stops delivering more power than your device requests.
Does it come with a cable?
The charger has a USB-C output port. Use the cable that came with your device, or any USB-C cable rated for the wattage you need.
Ordering & delivery
Which plug type should I choose?
Pick the plug that matches your country's sockets: UK for the United Kingdom and Ireland, EUR for most of Europe, and USA for the United States and Canada. Check availability at checkout, as stock varies by type.
Where do you ship, and how long does it take?
We ship worldwide. Delivery time depends on your location and is confirmed at checkout, along with any shipping costs.
Can I track my order?
Yes. You will receive a confirmation email as soon as your order ships, with tracking details included.
I have a question that isn't answered here
Get in touch through our contact page and we'll be glad to help.